MSNetwork Help Center

Manage My Account

My Account

Everything you will need from managing your account to announcements & updates will be found under “My Account“. 

Where do I find my Subscription?

To see your subscription plan and price navigate to “My Account” and select the “Subscription” link.

Where do I find my payment history?

To see your payment history navigate to “My Account” and select the “Payments” link.

How do I update my profile?

To see update your profile navigate to “My Account“. From there you will have the opportunity to: 

  1. Update your Email Address
  2. Update your Physical Address
  3. Update your Name 
How do I change/update my password?

Changing or updating your password can be accomplished a couple of ways depending on what you need to do. 

  1. If you would like to update your password from the current settings, navigate to “My Account“. Scroll to the bottom underneath the  “Save Profile” button and click the link “Change Password”. Then enter your new password, confirm the new password and the strength. Click update password and you are done. 
  2. If you cannot remember your password or your account was set-up for you automatically, then you can click the “lost password” link on the Home page in the login area or on the login page directly. 

Affiliate Information

Do you have an Affiliate Program?

Yes. However, it is not an open Affiliate Program. You do have to request to become an Affiliate or be approached by Matrix Solutions Network, LLC about becoming an Affiliate. 

What does it cost to become an Affiliate?

Absolutely nothing! We reward you for helping us get information out to a larger audience. 

Requirements to become an Affiliate.

There is no set requirement to become an Affiliate. However, we study each request on a case by case basis. If it is determined there is a mutually beneficial relationship then Affiliate status will be granted.

When requesting the opportunity to become an Affiliate with Matrix Solutions Network, LLC, it is helpful to provide:

(1) your particular market audience, 
(2) what your business platform is…i.e website, podcast, etc, 
(3) size of your audience (Facebook, YouTube, Twitter, Linkedin, etc),
(4) how you expect to market our information,
(5) links to website and social media platforms, 
(6) information about your experience with Affiliate marketing and any successes from other Affiliate arrangements.

Are there Quotas?

No. There are no quotas as an Affiliate with Matrix Solutions Network, LLC. 

How do we get paid?

Affiliates are paid via direct deposit at the end of each month. 

Is there a waiting period on Commissions?

Commission payout begins the first month. if you make a commission prior to the end of the month, you will be paid at the end of that month. 

Navigating the Network

How do I join?

To join Matrix Solutions Network, go to the REGISTRATION Page and fill out the required fields. 

How do I Find Channels?

There are three ways to navigate to a Channel on the Network. 

  1. Main Menu – Simply navigate to the Main Menu item “MSNetwork Channels”. This will provide you with a list of different Channels. Clicking on any of the “Channel” items will take you to the main page of the channel that was selected. 
  2. Members Homepage – On the Members Homepage you are provided a list of the Channels on MSNetwork. Each Channel will show a slider of recent publications to that channel. If you click on the Channel name, you are taken to the main page of the channel that was selected.
  3. Side Bar – Each publication will have a sidebar that has a list of the main Channels. Clicking on any of the channels in the sidebar will take you to the main page of the channel that was selected.  
Downloading Content

MSNetwork will provide some document to be downloaded. You will find these items at the bottom of each publication under the “Reference” section or the Resource Page. You are not allowed to download video or audio presentations.  

The Sitemap & Timeline

Both the sitemap and timeline page serve the same function. That is to provide a comprehensive breakdown of the content published on Matrix Solutions Network. How they go about serving this function is where these two pages separate. Either way, each is a great tool to use when searching for publications or moving through content in a linear fashion. 

Sitemap The sitemap provides you a breakdown of all publications on the network by Category, in alphabetical order. If you are interested in looking up publications under a specific category, this is a good resource to use. 

Timeline The timeline page provides you more details and a breakdown of all publications by date; starting in the most recent year & month and then working backward. In this case back to January of 2010. If you know the time frame a certain publication was published, this is a great tool to help in your search. 

Legal Information

Disclosure Policy

You can read our disclosure policy by navigating to “Disclosure Policy” 

Terms of Use

You can read our Terms of Use by navigating to “Terms of Use” 

Impressum

You can read our Impressum by navigating to “Impressum” 

Cookie Policy

You can read our Cookie Policy by navigating to “Cookie Policy” 

Privacy Policy

You can read our Privacy Policy by navigating to “Privacy Policy” 

Billing Questions

How Much does MSNetwork Cost?

MSNetwork is a membership-based subscription service. Access to this service is $37.00 per month.  MSNetwork members are automatically charged monthly, on the date they signed up

How can I pay?

Credit and Debit Cards

  • We accept Visa, MasterCard, Discover, and American Express cards.

  • Cards must be enabled for recurring e-commerce transactions to work with MSNetwork.

Prepaid Cards

  • If you have a prepaid card with a Visa, MasterCard, Discover, or American Express logo, you can enter your card’s information on our payment page. If the bank that issued the card approves our authorization request, we will accept this card for payment.

PayPal
  • You can use your PayPal account to pay for MSNetwork.

Are there any additional fees?

MSNetwork only charges the monthly subscription fee. Some financial institutions add additional transaction fees for foreign transactions. These fees are charged by your bank, so if you have questions, please contact your financial institution.

How do I change my Billing Date?

To change your billing date, you’ll need to cancel your account and restart it on the date you’d like to be billed on.

If you cancel in the middle of your billing cycle, the cancellation will not fully complete until the end of that billing cycle, and you will be unable to restart your account until after that time. If your account is on hold, your cancellation will be effective immediately, and you can restart your account at any time.

Do you offer refunds?

No. This is a membership website. You pay for access each month. It is your responsibility to cancel the membership when you are no longer interested in receiving content from Matrix Solutions Network. Please see section 27 (Refund and Return Policy) on our “Terms of Use” page for full details of our Refund Policy. 

Why was I charged earlier than expected?

If your billing date is scheduled for a date that does not occur in a given month (such as the 31st), you’ll be billed on the last day of that month instead.